Support
avida.mn — Help Center
If you need help, contact us or check the quick answers below. We usually respond within 1–2 business days.
Email: emberai.dev@gmail.com
Common issues (quick fixes)
- Can’t sign in: double-check your email/phone, network, and try “Forgot password”.
- App crashes: update to the latest version and restart your device.
What to include when you contact us
- Your account email/phone (if applicable)
- Device model + iOS version
- App version (Settings → About, if you have it)
- Screenshot/video of the problem
FAQ
How do I reset my password?
Use “Forgot password” on the sign-in screen. If you still can’t access your account, email us at emberai.dev@gmail.com.
How do you handle my data?
Please review our Privacy Policy and Terms below.
Business / partnerships
For business inquiries, contact emberai.dev@gmail.com with subject “Business”.